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About RMS

About RMS

RMS has been helping businesses grow for over 30 years.

We’re a team of PR specialists, digital marketers, designers, and content creators who work side by side – not in silos. Our structure means you get a full range of skills without having to manage multiple suppliers.

Some clients rely on us as their full marketing department. Others bring us in for specific projects or campaigns such as promoting specific expertise, launching new products or driving their online presence.

We’ve been in business since 1991, and while we work with plenty of big-name brands, our sweet spot is helping ambitious SMEs and owner-managed businesses achieve the kind of marketing impact they’d expect from a big internal team.

Independent & proud since 1991 — and now employee-owned.

As an independent agency, the buck stops with us. We succeed or fail by the quality of advice and service we deliver to clients. That’s why we became employee owned — giving our team a genuine stake in the business and its future.

Yes, we’ve won lots of awards for our work. Of greater importance to us is the fact that clients stay and actively recommend RMS. They trust us. They know we can be relied upon to give best advice and deliver excellent results, whatever their objectives.

We’re also pretty easy to get along with.

Expertise is one thing. The way it is delivered is another.

These are our values.

They influence the way we work with clients and each other.

Generosity

To go above and beyond what’s expected

Curiosity

To question, challenge and understand

Tenacity

To refuse failure and keep going

Initiative

To find alternative ways to deliver on promises

Passion

To believe in the positive impact of our work

Collaboration

To proactively seek ways to help and support

What makes us different

Many of our clients don’t have a dedicated marketing department or they have one or two people who are stretched thin. That’s where we come in. We act as an extension of your business, bringing the right mix of experience and practical, hands-on support.

We’re commercially minded, straight-talking and have a ‘can-do’ attitude. You’ll get the ideas and energy of an agency, without the cost and hassle of hiring more in-house resource. And we’re geared up to work to very tight deadlines, when required.

Our multi-channel tactics combine digital marketing with traditional PR and media relations and impactful design to increase awareness of your business, drive traffic to your website and support your growth.

We deliver activity that’s tailored to your needs and provides measurable results.

Why clients stay

Clients stay because we make a positive difference. That might mean better brand visibility, more inbound leads or stronger customer relationships. All our clients value our ability to take care of their marketing requirements so they can focus on running their business.

Clients also love the continuity of our team, which means they don’t have to keep re-educating us about their business. Rest assured, we never get complacent and are always actively looking at new ways to bring value to your business.

Whether you’re growing fast, launching something new or just need marketing momentum, we provide the expertise and consistency you’d expect from a large, multi-disciplined internal team.

How we work

We understand that every business is unique so we’re flexible in the way we work.

  • Outsourced marketing team

    For businesses without internal marketing resource, we can act as your day-to-day team.

  • Support for lean teams

    If you’ve got a micro team doing everything (or nearly everything), we can take the pressure off and become your overspill team, picking up one-off projects, as needed.

  • Project or campaign delivery

    If you need a focused burst of activity to promote a specific product or service, we can take care of it all from planning to concept, delivery and measurement.

Whichever way you want us to support you, you’ll receive:

  • Clearly costed proposals and plans
  • Work in progress reports
  • Regular contact and meetings
  • Jargon-free measurement reports

Our Team

Alongside a healthy mix of complementary skills, the RMS team has an interesting mix of personalities. Some of us are measurement geeks, others have heads bursting with creative ideas.

What we all have in common is a passion for delivering great work.

Ruth Shearn

Managing Director

Andrew Avery-Torrance

Creative Director

Rachel Ferguson

Account Director

Mike Stafford

Senior Creative

Richard Evans

Senior Account Manager

Asha Hipperson

Account Manager

Miriam Sauter

SEO & Content Manager

Debbie Alty

Senior Account Executive

Alex Hardy

Senior Web Developer

Maggie Miller

Financial Controller

Let RMS lighten your marketing load.

Contact us